How It Works Referral and Consultation We begin with a referral from Alta California Regional Center or a family inquiry. Assessment & Planning A personalized plan is created through collaboration between the consumer, family, and staff. Service Initiation Our team implements the Individualized Service Plan (ISP) within seven business days. Ongoing Review Regular check-ins ensure progress and adjustments as needs evolve. Customer Choice Consumers choose their own Direct Support Professionals (DSPs) — because your comfort and trust come first. Our Consumers We serve adults 18 years and older with developmental disabilities, including:Autism Spectrum Disorder (ASD)Cerebral PalsyEpilepsyIntellectual DisabilitiesBehavioral or Emotional ChallengesEach person we serve is unique—our role is to help them live safely, develop new skills, and enjoy meaningful inclusion in their communities. Training & Quality Assurance For Consumers Consumer rights and self-advocacyRecognizing and reporting abuseBuilding and maintaining a support circleLife skills for independent living For Staff Nonviolent Crisis Intervention (CPI)Therapeutic CommunicationCPR & First Aid CertificationPerson-Centered Care PrinciplesConfidentiality & Professional EthicsFaith & Healing Residential Services is committed to continuous learning and quality improvement.